Visa® Debit Card

How to activate your Debit Card

By Phone
Follow the phone prompts sent via mail along with your card and enter the requested information to activate and set a PIN.
Call 800-631-3197
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In Digital Banking
Visit the Card Services tab on your Debit card in Digital Banking. Follow the steps to active your card, then call the provided phone number to set a PIN.
Log in
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Why wait?

You can safely begin using your card before it arrives in the mail. Here’s how:

How to add BCU Cards to your Digital Wallet

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Ways to pay

Digital
Digital Wallet* is an easy, safe way to pay in store, on apps, and on the web with your phone or smartwatch. • Quick, contactless checkout using your device • Your card number is never stored on your device
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Physical
Your Visa® Debit card gives you an easy way to pay for anything! • Use to grab cash at the ATM • You’re covered if your card is ever lost or stolen with built-in fraud protection • Streamline budgeting and easily track spending • Use contactless chip and tap-to-pay for a quick and secure checkout
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No Matter how you pay, enjoy these benefits

Zero Fraud Liability
Visa’s Zero Liability Policy* guarantees that you won’t be held responsible for unauthorized charges.
More ATM Locations
Make deposits and cash withdrawals conveniently at an ATM near you.
Find one today
Contactless Transaction
Enjoy the ability to Tap to Pay at checkout or pay with your mobile device once your card has been added to your Digital Wallet.
Here's how

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Get paid up to two days early^* when you set up direct deposit. Learn how.

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Frequently Asked Questions

I’ve added my Debit card to my Digital Wallet. How do I pay?

It’s quick and easy, simply follow these steps. Make sure your BCU Debit card is set as your default card in your wallet.

At the checkout, look for the contactless symbol. Contactless in circle icon

On your phone or wearable device, look for the wallet app.

Hold your phone near the reader (you may need to double click). Wait for the check mark for completion. Easy as 1, 2, 3!

Paying on an app or a website? Look for this symbol. Contactless in circle icon

No need to create an account or fill out forms!

How can I use my new card?

Why does my card take 7-10 business days to arrive?

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^*Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions, or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact BCU for more detail.

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Visa® Debit Card

How to activate your Debit Card

By Phone

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In Digital Banking

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Why wait?

How to add BCU Cards to your Digital Wallet

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Ways to pay

Digital

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Physical

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No Matter how you pay, enjoy these benefits

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Take Charge With Card Controls

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Get paid up to two days early* when you set up direct deposit. Learn how.

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Frequently Asked Questions

I’ve added my Debit card to my Digital Wallet. How do I pay?

How can I use my new card?

Why does my card take 7-10 business days to arrive?

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By Phone

In Digital Banking

Why wait?

How to add BCU Cards to your Digital Wallet

Digital

Physical

No Matter how you pay, enjoy these benefits

Take Charge With Card Controls

Get paid up to two days early* when you set up direct deposit. Learn how.

Frequently Asked Questions

I’ve added my Debit card to my Digital Wallet. How do I pay?

How can I use my new card?

Why does my card take 7-10 business days to arrive?

What do I do if I need my card sooner?

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My card is damaged. How can I request a replacement?

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What are the spending limits on my card?

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What do I do if I need my card sooner?

My card is damaged. How can I request a replacement?

What are the spending limits on my card?

Get paid up to two days early^* when you set up direct deposit. Learn how.

Get paid up to two days early^* when you set up direct deposit. Learn how.